To Stay and Deliver II

In 2011, the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) commissioned Humanitarian Outcomes to conduct an independent study to identify and document humanitarian organisations’ strategies and practices to maintain effective operations in insecure environments. The resulting report, co-authored with Jan Egeland and entitled 'To Stay and Deliver: Good practice for humanitarians in complex security environments'  provided guidance on such critical areas as risk management, responsible partnerships, adherence to humanitarian principles, acceptance approaches and communication and negotiations with relevant actors.

With more than five years gone by since the original report was released, OCHA called for a follow-up study to identify changes that have occurred as a result of the findings and recommendations. Conducted for Humanitarian Outcomes by associate researchers Ashley Jackson and Steven A. Zyck, the Stay and Deliver follow-up study was overseen by a high-level Advisory Group and by a Steering Group that includes OCHA as well as the Norwegian Refugee Council and The Jindal School of International Affairs. The report of the 2016 study, authored by Ashley Jackson and Steven A. Zyck, is entitled Presence & Proximity: To Stay and Deliver, Five Years On.


Research Questions

The research involved interviews, surveying, roundtable events, field- and desk-based case studies and a literature review in order to respond to questions such as the following:

  1. What institutional, operational and cultural changes – with a focus on those recommended in To Stay and Deliver – have occurred since 2011?
  2. What factors (i.e., institutional, cultural, financial, contextual, etc.) have enabled or impeded the adoption of these recommendations?
  3. To what degree can any policy or operational changes, consistent with the To Stay and Deliver recommendations, be credited with measurable concrete impact on agencies' operations and outcomes related to coverage, coherence, timeliness, program quality, accountability or aid worker casualties? Where have they fallen short, and what more can be done?
  4. How have any changes since 2011 impacted the access to aid of populations in need of assistance and protection, in their perception?
  5. What should happen to further the objectives of To Stay and Deliver, building off of successes and addressing complications that have emerged since 2011?




Presence & Proximity: To Stay and Deliver, Five Years On



Further Information and Contacts

For further information on this study or to provide inputs to the research team, contact:

Steve Zyck (

Ashley Jackson (

Abby Stoddard (