To Stay & Deliver Follow-Up Study

About the To Stay & Deliver Follow-Up Study

In 2011, the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) commissioned Humanitarian Outcomes researchers for an independent study to identify and document humanitarian organisations’ strategies and practices to maintain effective operations in insecure environments. The resulting report, entitled "To Stay and Deliver: Good practice for humanitarians in complex security environments"  provided guidance on such critical areas as risk management, responsible partnerships, adherence to humanitarian principles, acceptance approaches and communication and negotiations with relevant actors.

Now, OCHA has commissioned this follow-up study to examine changes that have occurred in the nearly five years since the initial publication of “To Stay and Deliver.” Humanitarian Outcomes is again conducting the research, and the study is being overseen by a high-level Advisory Group and by a Steering Group that includes OCHA as well as the Norwegian Refugee Council and The Jindal School of International Affairs.

Research Questions

The 2015-16 “To Stay and Deliver Follow-Up Study” will involve interviews, surveying, roundtable events, field- and desk-based case studies and a literature review in order to respond to questions such as the following:

  • What institutional, operational and cultural changes – with a focus on those recommended in To Stay and Deliver – have occurred since 2011?
  • What factors (i.e., institutional, cultural, financial, contextual, etc.) have enabled or impeded the adoption of these recommendations?
  • To what degree can any policy or operational changes, consistent with the To Stay and Deliver recommendations, be credited with measurable concrete impact on agencies' operations and outcomes related to coverage, coherence, timeliness, program quality, accountability or aid worker casualties? Where have they fallen short, and what more can be done?
  • How have any changes since 2011 impacted the access to aid of populations in need of assistance and protection, in their perception?
  • What should happen to further the objectives of To Stay and Deliver, building off of successes and addressing complications that have emerged since 2011?

This study will result in a report which will be released during the second quarter of 2016 and which will be made publicly available online through a number of portals (e.g., the OCHA website).

Contribute to the Research: Take the Study Survey

If you are a humanitarian professional, contribute to the research by responding to the study’s online survey, which is available in four languages. All responses will be kept anonymous.

Further Information and Contacts

For further information on this study or to provide inputs to the research team, contact:

Steve Zyck (

Ashley Jackson (

Abby Stoddard (